It is in our core values, based on empathy and understanding, which makes us stand out from the crowd. This means we know what to do and when to do it to ensure the best outcome for you. We purposely limit the number of cases we undertake to provide the level of individual attention our clients deserve and need.
In support of our core values, we have a dedicated Client Service Team here at Monan Gozzett with the primary role of ensuring the right mix and level of legal support is assigned to, and is able to work on your case when needed throughout the journey. We recognise that no two cases are the same. Even if cases share the same underlying legal charge or accusation, the specific circumstances and personalities involved are invariably unique to each case.
As Office Manager, Kirsty Laker is responsible for working closely with our Support and Paralegal teams, along with our Solicitors and Partners to help agree the best mix of legal support required for each case. Right from your initial enquiry, their priority is to gain understanding quickly of your specific circumstances and needs. They will always act with the utmost sensitivity and empathy when discussing this with you, as everyone here at Monan Gozzett recognise this is always an incredibly stressful time.
If you wish to progress your enquiry, they will discuss with you which solicitor (partner/associate) is best placed to take on your case. If agreed, they will invite you to arrange an initial consultation or discovery call.
If you become a client of Monan Gozzett, you will always have access to a member of the Client Service Team. For example, if you cannot get hold of your solicitor or paralegal support worker, they will ensure this is followed up so that you are not left alone or unsure at any stage in your case development
If you would like to speak to our expert legal team about this, or any related subject then please contact our team by phone on 0207 936 6329, Email or by completing our Quick Contact Form below.